Client Service

Frequently Asked Questions

Quick answers about our products, branding, ordering and delivery. If you need more help, please contact us.

What products does PDL Trading supply?

We specialise in premium corporate gifting, branded apparel, workwear, headwear, promotional items, bags, drinkware, technology accessories, hampers, awards and signage. Our catalogue is curated for quality and customisation.

What branding methods are available?

We offer embroidery, screen printing, pad printing, digital transfer, laser engraving, debossing, dome stickers and screen wrap. The best method depends on your product, artwork and budget — our team will guide you.

Do I need an account to view prices?

Yes. Trade pricing is visible only to registered and approved customers. You can register a trade account online; once approved, you will see tiered pricing and can request quotations or place orders.

What is the minimum order quantity?

Minimum order quantities vary by product. Most apparel and gifting lines start at 10–25 units. Exact MOQs are listed on each product page for approved trade accounts.

How long does delivery take?

Standard branded orders take 5–10 working days after artwork approval. Consumable hampers and large custom campaigns may require 20–28 working days. We always confirm lead times with your quotation.

How do I request a quotation?

Browse the catalogue, select your product, choose colours, sizes and branding options, then click 'Request Quote'. You can also contact us directly with your brief and quantities for a tailored proposal.

Still have questions?

Our team is happy to help with bespoke briefs, product recommendations or account setup.